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Home >
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Help Desk > Consumer
Protection
Consumer Protection
In an effort to better serve our
customers, En-Tel's Internet Help Desk created this page
to enhance your online experience by providing important
information on protection tools.
Firewall
Protect your computer by
putting a barrier between you and hackers by downloading
a personal firewall.
Zone Labs
Zone Labs® is one of the most trusted brands in Internet
security. Zone Labs is a leading creator of endpoint
security solutions protecting millions of PCs and the
valuable, personally-identifiable information on those
PCs, from hackers, spyware and data theft.
Parental
Controls
Help create a safer online experience for your kids.
Personal controls give you the tools to customize their
online experience.
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Netnanny.com
Net Nanny 5.1 is the only parental control software
that includes family-safe filtered search, an
Internet monitor, Web site filtering, time limits,
chat recording, newsgroup blocking, and privacy
controls.
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CyberPatrol.com
CyberPatrol 7 takes a very important step in
Internet Safety; combining the essential functions
of monitoring and filtering into one easy to use and
powerful software product.
Protect Your
PC - Updates & Maintenance
The first line of defense
in keeping your computer as secure as possible is
through regular software updates and routine system
maintenance to help data loss, new viruses, and other
potential risks.
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Microsoft - Updates
Get the latest security updates delivered
automatically to your computer with Microsoft
updates.
Security
The Internet makes it easy to shop, bank, and
communicate online, but it also puts you at risk for
identity theft.
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Protect Yourself
Protect your personal information on your computer.
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Protect your Family
Whether your kids go online to browse, research
school projects, play games, or chat with friends,
you can help to keep them safer while they explore
online.
Spam/Junk
E-mail
Spam filters help you reduce disruptive and unwanted
spam.
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Premium Spam Control junk e-mail and virus protection is a method
of extracting annoying junk e-mail and destructive
viruses before they get to En-Tel's e-mail server.
It's good for you because you won't have to deal
with junk e-mail or worry as much about viruses that
come to you via e-mail. It's good for us by
lightening the load on our e-mail server and freeing
resources that are needed for more efficient
processing of legitimate e-mail. This service
enhancement is completely customizable to your own
preferences and requires no special software on your
computer.
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Spam Dos and Don'ts
Despite your best efforts, you no doubt have
received e-mail and instant messages you didn't ask
for. Click above to see what you can do about all
that junk mail.
Spyware
Don't make your Internet
experience frustrating, get spyware software to keep
snoops out of your computer.
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Lavasoft
Lavasoft, with its Ad-Aware technology, is widely
known for delivering comprehensive and secure
performance. Together with several newly developed
techniques and a newly developed scanning technology
Ad-Aware SE delivers heretofore unseen performance
on both PCs and workstations.
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Microsoft
The Microsoft Windows Malicious Software Removal
Tool checks Windows XP, Windows 2000, and Windows
Server 2003 computers for and helps remove
infections by specific, prevalent malicious software
including Blaster, Sasser, and Mydoom. When the
detection and removal process is complete, the tool
displays a report describing the outcome, including
which, if any, malicious software was detected and
removed. This tool is not a replacement for an
anti-virus product. To help protect your computer,
you should use an anti-virus product.
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Windows Defender (Beta)
Help protect your PC from spyware and other
potentially unwanted software by downloading Beta by
Microsoft.
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Spybot Search and Destroy
Spybot - Search & Destroy is the essential solution
to protect your online privacy. It removes snoops
that already found their way into your system, and
prevents others from infecting your computer.
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Spyware Blaster 3.4
Spyware Blaster is a freeware software.
Prevent the installation of
spyware and other potentially unwanted software!
Viruses &
Worms
You no longer have to put
your computer and personal information at risk of
getting a virus.
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McAfee
McAfee provides you with a powerful set of virus
removal tools, designed to automatically detect and
remove viruses that infected your system. These
applications are also valuable because of their
size, making them easily downloadable even with a
slow Internet connection. If you suspect your system
to be infected with one of the following viruses,
these invaluable FREE tools will allow you to repair
any damages to your computer.
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Microsoft
Microsoft can show you how to reduce your risk with
anti-virus software, firewalls, and more. Plus, get
quick access to alerts and personalized help from
other users like you.
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Norton AntiVirus
Symantec's Norton AntiVirus™ 2005 removes viruses,
worms, and Trojan horses automatically without
interrupting your work. New Norton™ Internet Worm
Protection blocks certain more sophisticated worms
(such as Blaster and Sasser) before they enter your
computer. Norton AntiVirus can also detect spyware
and other non-virus threats.
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AVG Anti-Virus
Fast and reliable anti-virus protection for your
home or office computer.
Information
Links
http://www.fcc.gov/cgb/consumers.html
Consumer database regarding what and how the FCC
overseas communications throughout the U.S. Includes
Radio, Internet, Cellular, Satellite, Telephone, TV, and
Cable Broadcasting.
http://www.fcc.gov/cgb/consumerfacts/understanding.html
Understanding your phone bill
http://www.fcc.gov/cgb/contacts/welcome.html
FCC consumer information database
http://www.fcc.gov/cgb/policy/
FCC policy homepage - drives consumer policy for the
country
http://www.fcc.gov/cgb/policy/telemarketing.html
Telemarketing rules and national Do-Not-Call registry
http://www.fcc.gov/cgb/policy/slamming.html
Slamming
http://www.fcc.gov/cgb/policy/operatorservices.html
Operator services
http://www.fcc.gov/cgb/policy/truthinbill.html
Truth-in-billing practices
http://www.puc.state.mn.us/consumer/assist/tsd1.htm
Service discount programs in MN
http://www.consumer.gov/idtheft/
Identity theft awareness and prevention
http://www.fbi.gov/publications/pguide/pguidee.htm
FBI’s A Parent’s Guide to Internet Safety
http://www.fbi.gov/kids/k5th/safety2.htm
FBI’s A Kids’ Guide to Internet Safety
http://www.house.leg.state.mn.us/hrd/issinfo/sstelcreg.htm
Telecommunication regulation in MN
http://www.fcc.gov/cgb/telephone.html
FCC’s FAQ re: wireline phones
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